Vehicle quality in general is getting better, according to J.D. Power’s newest Initial Quality Study. But in some areas – infotainment and telematics – ratings from consumers are stagnating as engineers and designers seek to crowd more and more controls onto touchscreens. Infotainment’s ranking improved by 1.9 problems per 100 vehicles (PP100), a small gain,…
J.D. Power IQS Reveals Weird Tensions