Infotainment Systems are Still Problematic: JD Power

The current fashion in the automotive industry is to create dashboards dominated by big screens with multilayered hierarchical digital menus and a minimum of physical buttons and knobs. Customers hate this; complaints about infotainment systems once again dominate the gripes from U.S. owners of three-year-old vehicles in J.D. Power’s latest survey of vehicle dependability. We…
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